Jan. 31 edit: I have had THREE calls drop in the last week. Not good.
It’s been about two months since I purchased a MagicJack Plus device for our home telephone usage. I’m happy to say that it’s going well!
Just a reminder — you use a regular telephone with the Magic Jack. You don’t need to buy a special phone to use it. I chose a cordless phone that cost about $15.
I use the Magic Jack Plus when calling my parents and my grandma, mostly. My parents don’t have AT&T cell phones so it uses my cell minutes to call them. My grandma prefers her landline. She doesn’t have long distance service on it, and my cell has a long-distance area code. My Magic Jack phone number has a 317 area code, which is local to Indianapolis.
I chose my area code and the first 3 digits of my phone number.
I use the Magic Jack phone when making local calls to businesses and any place that doesn’t have a toll-free phone number.
The call quality isn’t perfect. If you want crystal-clear phone conversations, you probably won’t get them with this device. I think the sound quality compares to a decent cell phone connection, though. I’ve never had a call drop, become garbled, or otherwise un-talkable.
Perhaps if I had a high-tech phone or a faster internet connection, I’d hear even better results.
People on the other line hear me just fine, and I can hear them plainly, too. I’m happy with it enough that I want to keep it, but I just want to caution you of what you could expect.
I paid $69 + tax for the device and 12 months of service (unlimited free calls, voicemail and other perks). Next year, I’ll pay $30 for 12 months of service. Cheap!
By using the device for most of our calls while at home, we’re able to have the smallest available family plan for our cell phones.
We still haven’t decided if it’s best for us to keep our contract plan, or if we’d be better off to switch to a prepaid cell.
The voicemail service is entertaining. If someone calls and I don’t pick up, they hear “The Magic Jack customer you are trying to reach is unavailable,” or something like that, and then they can leave a message.
Immediately, I get an email which tells me the phone number the call came from, and has an audio file I can download and listen to. Or, I could call my phone number and press # to hear the message.
I don’t get a notification for missed calls, though.
I wouldn’t recommend this as your only phone line, since it will not work if you have a power failure or even if your internet conks out. It’s best to have a cell phone as well.
Note that not everyone has favorable reviews of the Magic Jack Plus. There are plenty of 1-star reviews on Amazon, and elsewhere throughout the internet. There are complaints about customer service and porting your phone number. I didn’t port my phone number; I created a new one. And I haven’t had to contact customer service, so I can’t comment on that.
Read up on the reviews, good and bad. If you buy one, be sure to get the Magic Jack Plus instead of the plain Magic Jack. The plain version requires you to keep your computer on to be in use.
There’s a 30-day trial if you purchase from the Magic Jack site.
Do you have a VoIP phone service? How do you like it?
Disclosure: This post contains affiliate links for Amazon. I paid for my Magic Jack Plus myself, and have no business partnership with that company.
P.S. — I am working on the retirement series and I want to make sure I have it mostly written/outlined before I start, so that it will have a clear direction. I’m going to do a blog series and also post the links on a separate page for easy reference later. Hope to launch the week of Jan 30 but don’t hold me to it yet. Thank you!