… and I learned this lesson the hard way.
Over the weekend, I went to a salon to get a haircut. The last time I was there, the stylist told me about a $15 option where I could have some “spot highlights” or something like that. Just a few foil highlights here and there.
I had never highlighted or colored my hair before, and thought that it might be fun.
I didn’t have time for the process though, so I thought I’d do it for a future haircut (i.e. the one I got this weekend).
When I booked my appointment over the phone, I mentioned the $15 treatment. The receptionist immediately knew what I was talking about and marked me down for that.
At my appointment time, the stylist did a brief consultation with me and we talked about the type of cut I wanted, and I also talked about the spot highlight treatment. I did not mention the $15 price. I should have.
Turns out, I got regular ol’ highlights — not the $15 highlights. The ones I got cost $38. Gulp.
I found this out as I was checking out. A little too late to say, “Um, whoops, I didn’t want that. Can you remove them?” Yah.
I do like how it turned out, but I don’t think I would have paid that much for the look.
Next time, I’ll remember to confirm with my stylist (not the receptionist) the cost of each service I receive. That way, I won’t be in for any surprises later on.
And ya know, I think I’ll go somewhere else next time, too. I kind of wonder if I had the ol’ “bait-and-switch” pulled on me.